Privacy Policy

Our Commitment to Your Privacy

At GraniteWay Montebello Concrete, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our services or visit our website.

We will never sell your personal information to third parties. We only collect what we need to provide you with excellent concrete services.

Information We Collect

When you request a quote or hire us for a project, we collect information necessary to serve you:

• Your name and contact information (phone number, email address, physical address)
• Project details and property information
• Payment information for invoicing and transactions
• Communication history related to your project

When you visit our website, we may collect technical information such as your IP address, browser type, and pages visited to improve our website experience.

How We Use Your Information

We use your information to provide and improve our concrete services:

• To provide quotes and complete your concrete projects
• To communicate with you about your project timeline and updates
• To process payments and maintain financial records
• To send you important information about your project
• To improve our services and customer experience

With your permission, we may occasionally send you information about our services or special offers. You can opt out of these communications at any time.

Information Sharing and Disclosure

We do not sell or rent your personal information to anyone. We may share your information only in these limited circumstances:

• With service providers who help us operate our business (such as payment processors or scheduling tools)
• When required by law or to comply with legal processes
• To protect our rights, property, or safety, or that of our customers or others
• With your explicit consent for specific purposes

Any third parties we work with are required to protect your information and use it only for the services they provide to us.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. This includes secure storage systems, encrypted communications, and limited access to your data within our team.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project records are typically kept for several years for warranty purposes and legal requirements.

If you would like us to delete your personal information, please contact us. Note that we may need to retain certain information for legal or administrative purposes.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can ask us to update or correct inaccurate information
• Deletion: You can request that we delete your personal information in certain circumstances
• Opt-out: You can unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: